Pool service is one of the most underrated yet absolutely crucial service providers in the industry; whether your customers are residential owners with pools in their backyards or five-star hotels trying to keep their guests happy, they’re very much counting on your pool service business to be a crucial resource that they can rely on. That’s why pool service software is developed to help your business reach the status where it can be trusted and relied upon. Not only will it net you a healthy flow of customers but will also make sure that they keep coming back to you again throughout the lifetime of their pool ownership.
Great software for pool service will include features that are made to track and boost customer service, as well as manage all of your processes. From optimizing payments, scheduling technicians, track customer activity, and more. However, the main concern of most pool service businesses is the cost. Some who are unaware are afraid that it might cost them a lot to maintain.
How much does software for pool service cost you? In reality, it’s less than you may think. The field service software industry is a highly competitive market, with some big-name providers working hard to innovate their products while keeping their prices at a minimum. The best way to get started with calculating your costs is to determine which provider to choose.
Top 5 Pool Services Software Providers
Choosing a software provider for your pool service isn’t an easy task, especially with all the notable names out there. Fortunately, we’ve done our research and have come up with a list of the top five pool service management software providers that can help your business run smoothly. This list is not arranged from best to worst, so rest assured that each provider on this list has something unique to offer.
1. HouseCall Pro
Widely considered as one of the best field service tools for any type of Industry, HouseCall Pro helps organize your pool service with absolute ease. If you scour the internet for the best pool service management software right now, you’ll find that HouseCall Pro is at the very top of every list. It has many comprehensive features, a communication-driven platform, and is also incredibly user-friendly. With plentiful resources to manage a large number of technicians, HouseCall Pro is designed for any type or size of business looking to keep track of their assets, employees, and customers.
Here are the primary features of the House Call Pro:
- Analytics Reporting
- Customer-employee Communications
- GPS Tracking
- Invoicing
- Live Chat Customer Support
- Mobile App Options
- Scheduling and Dispatching
In addition to all the features mentioned above, HouseCall Pro also offers unique marketing tools that can help you keep track of your business and attract new customers. By facilitating a process for getting high-value referrals from potential customers, you’ll be set to make an impact on your pool service business in multiple ways possible.
2. FieldPulse
FieldPulse is a software that allows you to run your entire business from one place. It can provide all the tools you need to keep technicians on schedule, manage assets in the field, and get you paid as soon as possible thanks to its integrated invoicing tool.
The primary features of FieldPulse are the following:
- Customer-Employee Communications
- Pool Scheduling
- Employee and Customer Management
- GPS Tracking and Route Optimization Options
- Invoicing and Payment
- Mobile Option
- Scheduling and Dispatching
FieldPulse can create comprehensive customer profiles, so you can track their activity and know what your previous customers need when they come back to acquire your services again. It also comes with eSignature technology, which makes signing for orders in the field easier than ever. It’s also an enticing feature for most customers looking for your service.
3. PoolTrac Pool Service Management Software
All-encompassing field service platforms are nothing short of amazing. However, this one is different as it is exclusively designed for pools. With this online tool, you get the dedicated resources that you need for your pool service business. You can track pool chemical usage and equipment, manage jobs with a comprehensive business calendar, and get enhanced analytics to make sure you’re running your business correctly and netting a healthy flow of customers along the way.
The primary features include the following:
- Employee and Customer Management Communications
- Mobile Ion Pool Care Services
- GPS Tracking
- Mobile App Options
- Online Customer Service Support
- Scheduling & Dispatching
If you want a hassle-free software that gives you all the necessary features that you need, this provider is the one for you. It only provides the features that are necessary for your business, making sure that you’re not paying for any unnecessary features. In addition, the application also allows you to track up to 1,000 pools with its innovative software, which also gives access to up to 100 users. That way, your entire team will have access. It’s also accessible via iOS or Android devices. However, without any financial and payment options available, it can be hard to manage your business without adding extra third party software. However, choosing a free invoicing software like ReliaBills more than compensates that void.
4. Verizon Connect Field Service
This software allows managers to schedule and assign jobs to specific technicians from a central dashboard. It includes a live map and calendar views. Managers can also use receipts to make sure the technicians have viewed their next jobs. They can also receive any notes or photos that technicians have uploaded from the software’s mobile application. In addition, advanced reporting tools and customer relationship management are also included.
The primary features of the Verizon Connect include the following:
- Analytics Reporting
- Business Management
- Customer Profiles and CRM Tools
- Employee Management communications
- GPS Tracking
- Live Map
- Mobile Application for Technicians
- Scheduling & Dispatching
Verizon’s software for pool service also doesn’t come with a custom-built invoicing feature. So you may need to opt for a third-party service like ReliaBills. While it may sound like a downgrade, it does ensure that you will get the best invoicing service system available (more on that later). The Verizon Connect is available for only $20 per user, per month. On top of that, you’ll get an add-on to the Verizon Connect Reveal vehicle tracking service. That way, you can keep track of your business transactions. Pair that with a free invoicing system like ReliaBills, and you have a formidable duo for pool service.
5. PoolCarePro Pool Service
To round out our list of the top pool service software, we have the PoolCarePRO. Yet another industry-specific software, the PoolCarePRo lets you enjoy the expertise of a team that only focuses on pools. This software will make sure that running your pool services business is hassle-free, manageable, and affordable. Thanks to their assortment of helpful feature, you’ll be able to set up and run your business with ease.
The primary features of the PoolCarePRO are the following:
- Analytics Reporting
- Business Management
- Customer Management Communications
- Invoicing & Payment Options
- Mobile Options
- Scheduling and Dispatching
Unlike other industry-specific service software, the PoolCarePRO comes with a built-in invoicing system. As for unique features, the PoolCarePRO offers easy and hassle-free communications with customers with real-time access to a customer portal or via email. That way, you can keep track of your growing customer base. While not nearly as robust as some of the software mentioned in this list, the PoolCarePRO does offer industry-specific expertise that you will need in order to get the job done the right way.
BONUS: ReliaBills
ReliaBills is also a software for pool services, ReliaBills offers professional and comprehensive invoicing, which is useful to your pool service business. Some software doesn’t have its own built-in invoicing system, which makes ReliaBills an absolute necessity.
Since its invoicing services have options, free and paid versions, you won’t have to spend money on some expensive invoicing system. In addition, you will also get to personalize your invoices. Most built-in pool software invoicing systems have limited features in terms of customization. With ReliaBills, you can create your very own professional invoice that’s complete with your brand name, logo, and other essential details. You can then send your invoice to your customers professionally. That way, you can track each customer who owes money to you and send them invoices and recurring invoices anytime, anywhere.
How ReliaBills Can Help Your Pool Business
Your pool service business and customer base will eventually grow. Once it does, you will need automation to manage your business moving forward. A recurring billing software like With recurring billing software like ReliaBills, you can automate your entire billing system and make sure you get paid on time or even earlier.
Every growing business can rely on ReliaBills to help onboard newly acquired customers, create competitive pricing plans, invoice customers, and more — all while automating the entire process!
How Recurring Billing Helps Pool Business Owners
Your goal is to take your pool business to the next level. With recurring billing, you can do just that and more! Improve your business operations all while making it easier and hassle-free. ReliaBills and its superb regular billing feature will provide the following for you:
Automated Invoicing
You can automate your invoice creation and save a lot of time and money in the process. You can create your invoice from scratch and schedule them to be sent on the exact date and time that you prefer. If you’re billing your customers the same amount, you can then set your invoicing to ‘recurring’ so that you won’t have to do invoicing every month. The system will do it for you, so all you have to do is sit back, relax, and wait for the payment to be made.
Automated Payment and Payment Processing
You can also make payment easy and hassle-free for your customers. All you need to do is enroll each of your customers to Auto Pay to make their payments automatically. Does the payment change every month? No worries! With ReliaBills, makes sure that you can change the payment amount whenever you want.
Recurring Invoices
With ReliaBills, you can create invoices that are made specifically for recurring billing. That way, you can reuse your invoice whenever you want without having to start from scratch. All you need is to change the details in the invoice, and you’re good to go.
Payment Failure Mitigation
Automated payments tend to fail due to multiple reasons (insufficient funds, expired credit cards, card declines, closed accounts, and more) ReliaBills is aware of these issues. That’s why we automatically notify you and your customers whenever payment fails so that the latter can take the necessary action needed to complete payment. Our system even makes a re-attempt to make sure that the issue is not on us. That way, you can mitigate potential delays or non-payment.
Customer Portal
Building a formidable business requires you to keep tabs on all the customers you’ve worked with and currently working with. With our Customer Portal, your customers can set auto payments and save and store their payment information securely. That way, you will always have a record of all your customers, especially those subscribing to your products or services.
Wrapping Up
With ReliaBills and its recurring billing process, you can ensure that you will get paid on time. We’ll simplify your billing so that you can focus more on other aspects of your business.
